Once upon a time, pizzas were ordered over the phone!
In 1998, Papa John's International marked a significant milestone in the UK food retail industry by acquiring Perfect Pizza. This acquisition wasn't just about expanding a pizza chain; it marked the beginning of a transformative journey for Papa John's UK's online presence, powered by Asygma. Starting with the UK's first innovative online ordering system via dial-up internet access, Asygma has been instrumental in evolving this platform, paralleling the growth of Papa John's UK from a few stores to a massive network of over 500 outlets across the country.
Growth in the highly competitive food retail sector is a complex challenge. Papa John's UK's goal to expand to 200 stores required a robust e-commerce platform, vital for leveraging the burgeoning online shopping trend. The challenge was to design a platform that could not only handle the increasing online orders but also mitigate potential risks, ensuring zero downtime. This required a shift from conventional disaster recovery strategies to a more proactive disaster avoidance architecture.
Papa John's UK's ambitious expansion plans necessitated a scalable and reliable online platform. They needed a solution that was not just effective for the present but could adapt and grow in line with their future aspirations. This demanded responsive support, dedicated account management, and innovative architecture to guarantee consistent availability.
Asygma's approach was to continuously innovate. We provided multiple iterations of the online ordering platform, integrating advanced technologies like failover clustering and virtualisation. This not only ensured high availability but also significantly reduced ongoing costs. A hallmark of our service was the consistency in account management and technical architecture, a testament to our team's dedication and reliability.
The partnership between Asygma, Papa John's UK, and Papa John's US catalysed an impressive growth trajectory. The results were clear: a surge in orders per minute without disruptions, a four-fold increase in burstable capacity, and an ROI of over 1000 times. Papa John's UK's expansion to 500 stores nationwide stands as a testament to the success of this collaboration.