Microsoft dynamics 365
Imagine what you could achieve with Microsoft Dynamics 365 CRM by gaining new, powerful customer insights by improving customer experience and, managing customer relationships more effectively to boost loyalty.
Microsoft Dynamics 365 CRM helps you do all of this by making the most of your data. It enables you to identify and nurture your most promising leads, develop relationships, and personalise experiences. And you can customise it to your particular business requirements with more than a dozen apps, add-ons and integrations.
In addition, if you’re ready to start your digital transformation and realise the full potential of CRM in the cloud, we can help you every step of the way.
Microsoft Dynamics 365 Will Adapt and Scale With Your Organisation
Unified interface
All modules and apps are accessible in one location, in your Dynamics 365 portal. The cloud-based portal is available on any device from anywhere.
Embedded analytics
Analytics are crucial to driving smart decision-making across all levels of your business. Aided by Power BI, Dynamics 365 gives you access to real-time analytics. Therefore, this allows you to easily view key performance metrics and identify patterns, revealing logical next steps for your business, all on one dashboard.
Easy integration
Alongside the basic functions, there are also countless opportunities for easy integration with other apps and add-ons. As a result, this helps you optimise your CRM experience in line with your business needs.
Customisable
Build your CRM to suit your requirements and the scale of the project. Microsoft Dynamics 365 CRM also gives you the opportunity to expand as demand grows and the system matures, with over a dozen apps and add-ons available to you.
Common data platform
Your Dynamics 365 portal is seamlessly integrated with all your other Microsoft cloud applications, including Outlook and Teams. Subsequently, this makes navigation easier and simplifies internal communications.
Dynamics 365 Modules
Sales
Engage with your customers and track all their lifecycle
Customer service
Assist customers in pre and post sales support
Marketing
Create and automate effective campaigns
Project operations
Allocate resources across projects
Customer Voice
Engage with your customers and track all their lifecycle
Field Service
Control logistics of offsite staff